eCitizen & Online Government Services

Losing your National ID card is a stressful experience that can halt many daily activities. This expert guide provides the complete, step-by-step process and the official cost of replacing a lost ID in Kenya. We break down the proven methods, required documents, and how to navigate the system efficiently. Replacing your lost ID is a … Read more

Securing a Kenyan birth certificate is a fundamental step for every citizen. This vital document is required for school enrollment, national ID application, passport processing, and accessing government services. Without it, navigating official procedures becomes incredibly difficult. This expert guide provides a clear, step-by-step breakdown of the entire process. We cover the online application via … Read more

Losing your birth certificate in Kenya can feel like a major setback. This vital document is required for everything from getting a national ID to applying for a passport and university admission. But don’t panic—the replacement process is now more streamlined than ever. This complete guide provides proven methods and expert tips for navigating the … Read more

Discovering an error on your birth certificate can be stressful. Whether it’s a misspelled name, wrong date, or incorrect parent details, these mistakes can block access to crucial services. This comprehensive guide provides expert tips and proven methods to navigate the official correction process in Kenya. We cover everything from the required documents to the … Read more

Waiting for your new Kenyan passport can be an anxious time. Fortunately, tracking its delivery is straightforward when you know the right steps. This complete guide provides proven methods for tracking your passport from the Immigration Department to your chosen G4S pickup point. We cover online portals, SMS codes, and direct contact options. You will … Read more

Getting your Kenyan passport application rejected because of a non-compliant photo is a common and frustrating delay. The Directorate of Immigration Services has strict, non-negotiable specifications for biometric photos. This expert guide details every official requirement, from dimensions to dress code, tailored for Kenyan applicants. We include proven methods to ensure your photo is accepted … Read more

Losing your Kenyan passport can be a stressful experience, whether at home or abroad. The good news is that the replacement process is now largely digital and straightforward. This guide provides the expert tips and proven methods you need to navigate it smoothly. Replacing a lost passport in Kenya is managed by the Directorate of … Read more

Applying for a Kenyan passport can be confusing, with many wondering how long it truly takes. The official processing time is often different from reality due to various factors. This guide explains everything you need to know. We break down the official timelines from the Department of Immigration Services, the real-world waiting periods, and the … Read more

Waiting for your Kenyan passport can be an anxious time. Whether you need it for an urgent job opportunity, studies abroad, or family travel, knowing its progress is crucial. Fortunately, the Directorate of Immigration Services has streamlined the process through the eCitizen portal. This complete guide provides proven methods to track your application from submission … Read more