Planning a trip abroad and dreading the embassy queues and paperwork? For many Kenyans, getting a visa can feel like a whole journey before the journey even starts, pole sana.
But si rahisi? This guide breaks down the Kenya eVisa process into clear, simple steps you can do from your phone or computer, often getting approval in just a few days.
What You Need Before You Start
To make your eVisa application smooth, gather these items first. Having everything ready saves you from restarting the form, which can be frustrating.
- A Valid Passport: It must be valid for at least six months after your planned arrival date. Check the expiry date on your current passport.
- A Digital Passport Photo: You need a recent, clear, colour photo against a white background. Any good photo studio in town can take this for you.
- Proof of Travel: This is a copy of your flight itinerary or booking confirmation showing your entry and exit from Kenya.
- Payment Method: You will need a debit or credit card (Visa, MasterCard) to pay the fee online. The standard tourist eVisa fee is approximately KES 6,500.
- An Email Address: A working email is crucial. Your eVisa approval will be sent directly to this inbox.
All applications are processed through the official Kenya Civil Aviation Authority (KCAA) eVisa portal. Avoid third-party sites that charge extra fees.
Step-by-Step: eVisa Kenya: Obtaining a Kenya Visa Online in Kenya
Follow these six clear steps to get your eVisa, a process you can complete in under an hour, with approval typically taking a few working days.
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Step 1: Access the Official eVisa Portal
Go directly to the Kenya Civil Aviation Authority (KCAA) eVisa website. Be careful of look-alike sites that charge extra. Bookmark the official page to avoid confusion.
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Step 2: Create Your Applicant Account
Click “Create an Account” and enter your personal details, including your full name as it appears on your passport and a valid email address. You will verify this email to activate your account.
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Step 3: Complete the Online Application Form
Log in and select “Submit Application.” Fill in all sections carefully, matching your passport information exactly. You will need details from your travel itinerary and your host’s address in Kenya.
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Step 4: Upload Your Required Documents
This is where many people get stuck. Upload clear, scanned copies of your passport bio-data page, your digital passport photo, and your flight itinerary. Ensure each file is the correct format and size.
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Step 5: Review and Pay the Visa Fee
Double-check every entry for errors. Then, proceed to pay the visa fee of approximately KES 6,500 using your Visa or MasterCard. Save the payment confirmation receipt.
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Step 6: Track and Receive Your eVisa
After submission, use your account dashboard to track the application status. Once approved, download and print the eVisa document sent to your email. You must carry this printout when you travel.
Common Problems and How to Fix Them
Payment Failure or Rejection
This often happens due to daily transaction limits on your card or your bank flagging the international payment. First, contact your bank to authorize the transaction. If it persists, try a different card. The system accepts Visa and MasterCard.
Document Upload Errors
The portal is strict about file size and format. If your scan or photo is rejected, ensure it’s a clear JPG or PDF under 1MB. For the photo, the background must be plain white. Use free online tools to resize if needed.
Application Status Stuck on “Pending”
Don’t panic if it takes more than 3 working days. First, check your spam folder for any emails from the KCAA. If it’s been over a week, you can inquire via the official eVisa support email found on the portal. Avoid applying a second time as this causes more delays.
Mistakes on the Submitted Form
If you spot an error after submission, like a typo in your name, you cannot edit it. You must contact the Directorate of Immigration Services support team immediately via the contact details on the eVisa portal to request a correction before processing.
Cost and Timeline for eVisa Kenya: Obtaining a Kenya Visa Online in Kenya
The main cost is the government visa fee. Processing times can vary, so apply well before your travel date to avoid last-minute stress and expensive rush fees.
| Item | Cost (KES) | Timeline |
|---|---|---|
| Single Entry Tourist eVisa | 6,500 | 3-7 working days |
| Transit Visa | 3,250 | 2-5 working days |
| Express Processing (if available) | Additional fee applies | 1-2 working days |
There are no hidden government fees, and the cost is the same across all counties in Kenya. The main extra cost to anticipate is for getting a proper digital passport photo from a studio, which is around KES 200-500. Always pay only through the official KCAA portal to avoid scams.
The Bottom Line
Getting your Kenya eVisa online is a straightforward process that saves you the hassle of embassy visits. The key to a smooth experience is having all your digital documents—passport scan, photo, and flight details—ready and correct before you start the application on the official KCAA portal.
Found this guide helpful? Share it with a friend or family member planning their next trip. For more travel tips and official updates, keep checking our website.
Frequently Asked Questions: eVisa Kenya: Obtaining a Kenya Visa Online in Kenya
How long does it take to get the Kenya eVisa approved?
For most standard applications, approval takes between 3 to 7 working days. It’s not instant, so don’t apply at the last minute.
Always factor in extra time for weekends and public holidays, as these are not counted as working days by the immigration office.
Can I apply for a Kenya eVisa if I am already in the country?
No, the eVisa is only for entry into Kenya. You must apply and receive approval before you travel.
If you are already in Kenya and need to extend your stay, you must visit the Immigration headquarters in Nairobi or a regional office for assistance.
What happens if my eVisa application is rejected?
If rejected, you will receive an email stating the reason. Common reasons include incomplete documents or incorrect information.
You can reapply by correcting the issue, but you will have to pay the KES 6,500 fee again for the new application.
Do children need a separate Kenya eVisa?
Yes, every traveller, including infants and children, must have their own individual eVisa. You cannot include a child on a parent’s application.
You will need the child’s passport and a digital photo to complete a separate application for them.
Is the eVisa the same as a work permit or resident permit?
No, the standard eVisa is for tourism, business meetings, or transit. It does not allow you to work or reside in Kenya.
For employment or long-term stays, you must apply for the appropriate permit through the Department of Immigration Services, which is a different process entirely.
