If you are planning to apply for a reflective number plate online, it’s important to understand what they are and why they are important.
Reflective number plates are a type of license plate that is designed to reflect light, making it easier for other drivers to see your vehicle in low-light conditions.
Reflective number plates are made from a special material that contains tiny glass beads. When light hits the plate, it reflects back towards the source, making the plate appear brighter and more visible.
This is especially important at night, when visibility is reduced, and accidents are more likely to occur.
Online Application Process
Applying for a reflective number plate online is a convenient and straightforward process. Here are the steps to follow:
Registration
Before you can apply for a reflective number plate online, you must register on the National Transport and Safety Authority (NTSA) TIMS portal. If you are not registered, click on the “Register an Account” button and follow the prompts to create an account.
Form Filling
Once you have registered and logged in to your TIMS account, click on the “Apply for Reflective Number Plate” button. The vehicles registered under your account will appear and you need to choose the one you are applying for.
Fill in all the required fields in the application form accurately.
Payment
After filling in the application form, you will be prompted to pay the required fee of Kes3,050. The fee is Kes3,000 and conveyancing fee of Kes50. You can pay using M-Pesa, Airtel Money, or a debit/credit card.
Confirmation
After making the payment, you will receive a confirmation message with payment receipt which you will need to download, print and keep safely. . The NTSA will then process your application and notify you when your new reflective number plate is ready for collection.
Documents Required
To apply for a reflective number plate online, you will need to provide certain documents.
Here is a list of the documents you will need to have ready before you start your application process:
- Your vehicle’s logbook in pdf format
- A picture of the front and back current number plates in pdf format
Make sure that you have all these documents ready before you start your application process. This will help you avoid delays and ensure that your application is processed smoothly.
Delivery and Installation
Once your reflective number plate is ready, you can either pick it up from the designated location. You will need to surrender the old number plate to receive the new reflective number plates.
When you receive your new number plate, you need to install it on your vehicle. The installation process is straightforward and can be done at home.
Here are the steps you need to follow:
- Align the new number plate with the holes on your vehicle’s bumper.
- Insert the screws into the holes and tighten them with a screwdriver.
- Make sure the number plate is securely fastened to your vehicle.
Benefits of Reflective Number Plates
Reflective number plates come with several benefits that make them a popular choice among vehicle owners. Here are some of the benefits of reflective number plates:
Improved Visibility
Reflective number plates are designed to reflect light, making them more visible in low-light conditions. This makes it easier for other drivers to see your vehicle, reducing the risk of accidents.
Reflective number plates are particularly useful during the night or in poor weather conditions such as fog or rain.
Easy to Read
Reflective number plates are also easy to read, even from a distance. This is because the reflective material used in these plates makes the numbers and letters on the plate stand out.
This makes it easier for law enforcement officers to identify your vehicle in case of a traffic violation.
Durable
Reflective number plates are made of high-quality materials that are designed to last for a long time. They are resistant to scratches, fading, and other forms of wear and tear.
This means that you don’t have to worry about replacing your number plate frequently.
Customizable
Reflective number plates can be customized to suit your preferences. You can choose the font, color, and size of the numbers and letters on the plate. Remember customised number plates will come at an extra fee.
This allows you to personalize your number plate and make it stand out from others on the road.
Easy to Apply
Applying for a reflective number plate online is a simple and hassle-free process. You can apply for a reflective number plate from the comfort of your home, and the plate will be delivered to your doorstep. This saves you time and effort, and eliminates the need to visit a physical location to apply for a number plate.
Overall, reflective number plates are a great investment for any vehicle owner. They improve visibility, are easy to read, durable, customizable, and easy to apply.
Troubleshooting Common Issues
Applying for a reflective number plate online can be a convenient and time-saving process, but sometimes issues may arise. Here are some common problems you may encounter and how to troubleshoot them:
1. TIMS Login Issues
If you are having trouble logging into the Transport Information Management System (TIMS), try resetting your password. You can do this by clicking on the “Forgot Password” link on the login page and following the prompts. If you still cannot log in, try clearing your browser cache and cookies, or try using a different browser.
2. Payment Issues
If you are having trouble making payment for your number plate, ensure that you have sufficient funds in your account or that your credit card is valid. You can also try using a different payment method such as the paybill number 206206 or contacting your bank to resolve any payment issues.
3. Technical Issues
If you encounter technical issues while applying for a reflective number plate, try the following troubleshooting steps:
- Check your internet connection and ensure that it is stable.
- Clear your browser cache and cookies.
- Try using a different browser or device.
- Ensure that you have the latest version of your browser and operating system.
- Disable any browser extensions that may be interfering with the application process.
If none of these steps solve the issue, contact the National Transport and Safety Authority (NTSA) support team for further assistance.
Contact Information
If you have any questions or concerns about applying for a reflective number plate online, you can contact the National Transport and Safety Authority (NTSA) for assistance.
The NTSA is responsible for providing information and support to drivers and vehicle owners in Kenya.
Here are some ways to get in touch with the NTSA:
- Call the NTSA Customer Care Center: You can call the NTSA customer care center at 020 6632300 or 0709 932300. The customer care center is open Monday to Friday from 8:00 a.m. to 5:00 p.m. and on Saturdays from 8:00 a.m. to 1:00 p.m.
- Send an email: If you prefer to send an email, you can contact the NTSA at [email protected]. You should receive a response within a few business days.
- Visit an NTSA office: If you need in-person assistance, you can visit one of the NTSA offices located throughout Kenya. You can find a list of NTSA offices on their website.
When you contact the NTSA, be sure to have your vehicle registration information and any relevant documentation on hand. This will help the NTSA representative assist you more quickly and accurately.
Frequently Asked Questions
What is the process for applying for a reflective number plate online?
To apply for a reflective number plate online in Kenya, you need to visit the National Transport and Safety Authority (NTSA) website and follow the prompts.
You will need to provide your vehicle registration logbook, a picture if the current number plates and pay the requisite fees.
How long does it take to receive a reflective number plate after applying online?
Once you have submitted your application for a reflective number plate online, it may take up to 14 working days to receive your new number plate.
However, this may vary depending on the volume of applications being processed at the time.
What documents do I need to apply for a reflective number plate online?
To apply for a reflective number plate online, you will need to provide a copy of the vehicle logbook and a picture of the number plates in pdf format.
Is there a deadline for obtaining a new reflective number plate in Kenya?
Yes, there is a deadline for obtaining a new reflective number plate in Kenya. The government has set a deadline of December 31, 2021, for all vehicles to have a reflective number plate. Failure to comply with this requirement may result in fines or other penalties.
How much does it cost to apply for a reflective number plate online?
The cost of applying for a reflective number plate online on the NTSA portal is Kes3,050. These fees are subject to change, so it is advisable to check the NTSA website for the latest fees.
Can I replace my current number plate with a reflective number plate online?
Yes, you can replace your current number plate with a reflective number plate online in Kenya. To do so, you will need to visit the NTSA website and follow the prompts to apply for a new number plate.
Final Thoughts
Applying for a reflective number plate online is a convenient and straightforward process that can save you time and effort. By following the steps outlined in this article and using the relevant links provided, you can easily apply for a digital number plate for your vehicle.
Remember to ensure that you have all the required documents and information before starting the application process. This will help you avoid any delays or complications that may arise during the application process.
Additionally, it is essential to be aware of any fees associated with applying for a digital number plate. Make sure to check the relevant fees and payment options before submitting your application.
Finally, if you encounter any issues or have any questions during the application process, do not hesitate to contact the relevant authorities for assistance. The NTSA provides a customer care hotline that you can call for any inquiries or assistance that you may need during the application process.
