Bonga Points is a loyalty program launched by Safaricom, the largest telecommunications company in Kenya. The program allows customers to earn points every time they use Safaricom services such as making calls, sending texts, and using data. Customers can redeem their Bonga Points for various rewards such as airtime, SMS bundles, data bundles, and merchandise. we will look at how to check your Bonga Points balance.
Via USSD Code
To check your Bonga Points balance using the USSD code, follow the steps below:
Step 1: Dial *126# on your Safaricom line.
Step 2: Select “Bonga” from the menu.
Step 3: Select “Balance” from the Bonga menu.
Step 4: Your Bonga Points balance will be displayed on the screen.
Via SMS
To check your Bonga Points balance via SMS, follow the steps below:
Step 1: Open the messaging app on your phone.
Step 2: Compose a new SMS message.
Step 3: Type the word “Bonga” in the message body.
Step 4: Send the message to the number 126.
Step 5: You will receive an SMS with your Bonga Points balance.
Via MySafaricom App
To check your Bonga Points balance using the MySafaricom App, follow the steps below:
Step 1: Download and install the MySafaricom App on your smartphone.
Step 2: Open the MySafaricom App.
Step 3: Login using your Safaricom phone number and the one-time password sent to your phone.
Step 4: Click on the “Bonga” tab on the app’s home screen.
Step 5: Your Bonga Points balance will be displayed on the screen.
How To Transfer Bonga Point
If you are a Safaricom customer and have accumulated Bonga Points, you might be wondering how to transfer them to someone else. Use the steps below to transfer your Bonga point
- Check your Bonga Points balance. Before you can transfer Bonga Points, you need to know how many points you have. To check your Bonga Points balance, dial *126# on your Safaricom line and follow the prompts. You can also check your balance through the Safaricom app or by logging in to the Safaricom Selfcare portal.
- Choose the transfer option. Once you know your Bonga Points balance, you can choose to transfer your points in two ways. The first option is to transfer points to another Safaricom line, while the second option is to redeem your points for goods and services. To transfer points to another Safaricom line, dial *126# and select option 5 (Transfer Bonga Points). You will be prompted to enter the recipient’s Safaricom line number, the number of points you want to transfer, and your Bonga Points PIN.
- Confirm the transfer. After entering the required information, you will be asked to confirm the transfer. Check that the recipient’s phone number and the number of points to be transferred are correct, then enter your Bonga Points PIN to authorize the transfer.
it is important to note that there are limits to how many Bonga Points you can transfer per transaction and per day. The maximum amount you can transfer per transaction is 10,000 points.
How To Redeem Your Bonga Points.
Here are some of the steps you can follow to redeem Bonga point.
Step 1: Check your Bonga Points balance
Before you can redeem your Bonga Points, you need to know your balance. You can check your Bonga Points balance by sending an SMS with the word “POINTS” to the number 200, or by dialing *126# on your phone.
Step 2: Choose your reward
Once you know your Bonga Points balance, you can choose the reward you want to redeem. Safaricom offers a wide range of rewards including airtime, data bundles, SMS bundles, merchandise, and even flights. To choose your reward, follow the steps below:
- Open the messaging app on your phone.
- Compose a new message and type the word “REDEEM.”
- Follow the prompts to choose your reward and enter the amount of Bonga Points you want to redeem.
Alternatively, you can redeem your Bonga Points by logging in to your Safaricom account on the Safaricom app or website. Once you have logged in, navigate to the Bonga Points section and choose the reward you want to redeem.
Step 3: Confirm your redemption
After choosing your reward and entering the amount of Bonga Points you want to redeem, you will be asked to confirm your redemption. Make sure to double-check the details of your redemption, including the reward and the number of Bonga Points being redeemed, before confirming.
Step 4: Enjoy your reward
After confirming your redemption, your reward will be credited to your Safaricom account. If you redeemed airtime or data bundles, they will be immediately available for use. If you redeemed merchandise or a flight, you will be contacted by Safaricom to arrange for delivery or booking.
Conclusion
In checking your Bonga Points balance is a simple process that can be done via SMS, the Safaricom app, the Safaricom website, or by dialing the USSD code *126#. By keeping track of your Bonga Points balance, you can take advantage of the rewards offered by the program and get more value from your Safaricom services.
